Coastal Auto Shipping Reviews
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since 2007
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on over 161 reviews
TESTIMONIALS
Our customers are delighted with our service.
Offered the best price
Gerson was really helpful and offered the best price for shipping a car from Long Beach, CA to Honolulu, HI. Kept us informed throughout the process. I usually don’t give reviews but felt it necessary to offset the loco who gave 1 star review and wrote the manifesto below about her uncle.
Overall, great experience
Had recently booked transport for my car from FL to GA with another transport company. They got my deposit and skipped town without a notice.
I called Coastal and spoke with Alex Duran. I told him I was in a hurry. Alex was able to land me a carrier within a couple of hours to pick my car up the same day and deliver on the same weekend.
The carrier that they used was Federal Auto Transport. These guys were very professional and thorough with everything.
Overall, great experience with good companies. I have transported many times and will do so again with these companies.
Moved to California from Hawaii
I moved to California from Hawaii, and the cost of shipping cars is insane. Luckily came across this company who saved me $300 to ship my car who are contracted with Matson. Not only was the price amazing, but the customer service was also top notch. Gerson, was of so much help and responds immediately with any questions or concerns. My car won’t be here for another week but its never too soon to place in a great review. Mahalo Gerson and Coastal Auto Shipping for assisting me with my move.
Many Thanks !
Many thanks to Gerson! I have used him twice in the past 6 months shipping vehicles from Indiana to the island of Kauai. He made the process very smooth, and anytime we have needed him, he is there immediately, nights and weekends even. If you are looking for the best prices in auto shipment and someone doing the job right, call Gerson! His customer service is spot on:-)
Mahalo again Gerson!
My move to Hawaii was seamless
Alex and all the staff at Coastal Auto Shipping made my move to Hawaii seamless. Alex walked me through the entire process and kept me well informed of the status. My car arrived on Maui in perfect condition and in record time. I will most definitely recommend them in the future!
Exceptional ! Francis, TN
Luis was exceptional!Professional, honest, informative, understanding and available are adjectives that describes
his communication and his work.Excellent service, kept in touch and on time!Very thankful for such a smooth transition!
Will recommend 100%!
Great service! Kevin M Miami, FL
Needed to move mi car ASAP from florida to georgia and hired first “autostar transport express” they told me they could get the job done and when the day came the driver “YVETTE” from “j&g state transport llc” had me all day waiting for her without even giving me a call to let me know she was coming late… i Hire dcoastal auto shipping! I talked with alex duran.. A really good guy! And had the job done perfectly the next day THANKS.
Pleasantly surprised by their customer service.
We are Ohio people who bought an Illinois SUV that we needed to ship to South Florida. We read reviews & researched for weeks, and were HORRIFIED by what we learned. We cycled through dozens and dozens of sleeeeeeazy brokers, and finally settled on Coastal because their rep, Gerson, was the first and only person who could put what he promised us over the phone IN WRITING.
Despite our trepidation, everything turned out just fine. Better than fine, we actually had a fun experience. The vehicle was dropped at their office- Alex & Gerson came out to meet us while we waited. Great guys, which instilled further confidence in Coastal Auto Shipping.
What meant the most to us (in addition to receiving our vehicle in tact & on time) is their level of customer service. The principles of good business seem so simple, yet they are rarely followed these days. Gerson’s contract reflected his exact promises. All info he needed to gather and forward to us was done so in a timely fashion, on the timeline he described. When Gerson said he would call, Gerson called. When I needed to reach Gerson for questions or reassurance, I could get ahold of him. If I left a message, he called back. I’m retired now, and living in the Keys, but if I was still in business I’d steal this guy in a heartbeat.
After all of the horror stories we’ve read about other companies, we had to take the time to give these guys some accolades for their customer service, integrity & performance. They deserve it.
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