This privacy statement discloses the privacy practices for www.coastalautoshipping.com and applies solely to information collected by this Website. Read through the following information below for more details.
Personally Information Collection, Use, and Sharing
Coastal Auto Shipping LLC is the sole owner of the information collected on this website. We require information from our customers in order to provide them with the real time rates and best service in shipping. Information solicited via our “Request A Free Quote Form” on our Website is required so that we may determine each individual transport service, as well as provide the most accurate transport quote available. Other information that may be requested includes detail pertaining to the physical location of your vehicle, the final destination. We can only collect information voluntarily provided through email or other direct contact with customers. The information that submitted to Coastal Auto Shipping LLC via “Request A Free Quote” on our Website will not be sold or rented to anyone. The information collected will be used to respond according to the reason of reaching out to us.
Refund and Exchange Policy
The option to cancel a shipping order is available at any time, with no cancellation fees as long as the order has not yet been assigned to a Transporter. The amount paid will be refunded in full.
Refunds will be processed within two day from the cancellation request. Cancellation of an order must be submitted in writing via email sent to firstname.lastname@example.org. Coastal Auto Shipping LLC, does not accept or honor cancellations made via phone call.
If Customer decides to cancel the shipping order after a Transporter has been assigned, the partial payment will not be refunded as our services have been rendered when a Transporter is assigned.
If Customer decides to cancel the shipping order after a transporter has been assigned within one week from day of pick up, $150.00 will be assessed as our services have been rendered when a Transporter is assigned.
Order(s) booked as “Port to Port”:
Reservations made as a Port to Port service can be cancelled within a 2 week notice of date reserved for drop off. Cancellation of an order must be submitted in writing via email sent to email@example.com. Coastal Auto Shipping LLC, does not accept or honor cancellations made via phone call.
Questions & Concerns
At Coastal Auto Shipping LLC, our attention to customer service is our main concern. Contact one of our sales representatives today to see how we can help you and allow us to answer any questions you may have.