Frequently Asked Questions

Here are the most popular questions. If you did
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    Shipping times will vary depending on where you're shipping your vehicle from, weather conditions, and other unexpected delays. On average, coast to coast transports takes 8-12 days. You can save yourself time by delivering/picking up the car yourself at specific port locations. Once out on open water, it takes about 10 days for the carrier vessel to reach Oahu. Transport to Hilo, Kahului, and Nawiliwili take an additional 10 days.
    The standard dimensions when shipping to and from Hawaii required are L 21'8" W 8' H 7'. If the vehicle is over the specifications or has built in modifications the standard rate may not apply. Please make sure to let your agent know if that's the case.
    Yes, only when shipping FROM Hawaii to the mainland registered owners must be present at drop off. If one or the other owner is not present an Absentee Authorization Letter notarized will be needed.
    Yes. We can provide shipping services for non operating vehicles. However there are steps to ensure that the shipment goes smooth which will require Coastal Auto Shipping to gather more information of the vehicle.
    An appointment will not be required to drop off or pick up a vehicle. The standard hours of operation are from 8:00am-3:00pm.If its a special case shipment, like a motorcycle. Your car shipping agent will notify in advance if an appointment is needed.
    Local towing service on the Hawaii islands is currently not available. But we can help coordinate car shipping from your home or office in the mainland.
    We are partnered with shipping companies like MATSON and PASHA whom have decades of experience. You vehicle will travel safe inside the belly of the ship, not exposed to any salt water or elements.
    You can track your vehicle by using the link provided on your booking confirmation sent by email. Or by simply giving Coastal Auto Shipping a call, we would be more than happy to help.
    To ship your POV with Coastal Auto Shipping your military PCS orders won't be required. We will help assist with the shipment of the vehicle(s) the U.S Government will not be providing coverage for.
    This will only apply when shipping out of Hawaii.
    In order to ship your vehicle you will need:
    -Original Title and Registration of your vehicle
    -A letter of Permission to ship from the Lien Holder if you finance your vehicle
    -A booking number provided by Coastal Auto Shipping

    To properly prepare your vehicle:
    -Clean your vehicle inside and out
    -No chips or cracks on the windshield
    -Ensure vehicle is in drivable conditions
    -Run gas tank down to 1/4 tank of gas or less
    -Empty the car out of personal belongings
    -If Electric, vehicle must have 45%-65% Battery Charge
    Two methods are used in overseas shipping: Ocean Liner(boat) and Air Freight. Shipping by boat is the most common and inexpensive option. Air freight is typically reccomended for vintage, luxury, or high priced vehicles.
    Nationwide shipping is available through us wherever you are in continental U.S. You can also drive the car and /or pick it up yourself. Stateside ports are located in Jacksonville, FL and Pennsauken, FL. The port location in Puerto Rico is Puerto Rico Port, San Juan.
    Estimated $1500-$3000. Final Prices depend on factors such as your location, service type (door to port), the size and type of vehicle you are shipping, season of the year, gas prices, and carrier availability. Puerto Rico also adds an Import Tax to your final price. For the latest Import Tax contact the Treasury Department in Puerto Rico, information available below:
    Edificio Intendente Ramirez
    Address: 10 Paseo Covadonga, San Juan, 00901, Puerto Rico. PHONE: 787-721-2020
    -Car title/Proof of ownership
    -Photo ID
    -A physical address in Puerto Rico
    -Vehicle Registration
    Shipping a vehicle form Puerto Rico back to mainland US has additional requirements. You will need:
    -Vehicle Registration papers from Puerto Rico.
    -Car title/Proof of Ownership
    -Internal Revenue Voucher
    -Certificate of Pre-inspection
    Call us today for more information.
    It depends mainly on your original location. If you don't live near a stateside port your car will need to be transported to the ports located on the East Coast, and from there it is shipped off the to Puerto Rican Port. It is an estimated 3-8 days, with an added two days to unload the vehicle off the carrier.
    Si, nuestros agentes hablan Español.
    No personal items allowed in overseas shipping.
    You can track your vehicle by using the link provided on your booking confirmation sent by email. Or by simply giving Coastal Auto Shipping a call, we would be more than happy to help.
    - Vehicle must be cleaned inside and out, no personal belongings left in vehicle
    - Gas tank must 1/4 full or less
    - No chips or cracks on windshield
    - the emergency break in proper working order
    - The first thing you have to do is shop around for a reputable car shipping campany based on your needs. You can visit our home page for more information on our car shipping services.
    - Get a free auto shipping quote and reserve your shipment. All the details of your auto delivery will be discussed at this time.
    - Once you have booked your shipment you will be assigned a transporter. The transporter will know your location and the approximate time frame of your delivery.
    - A vehicle pick-up date will be scheduled. And an "estimated delievery date" will be generated based upon the pick-up date.
    - Lastly, the vehicle will be delivered to its final destination.
    Prices vary depending on your location, the size of the vehicle, and ultimate destination. The price for a standard vehicle is about $600-$1000. The larger the vehicle the higher the shipping price. Another factor is weather and carrier availability. Shipping prices are also higher in the summer months and lower in the winter.
    Door-to-door shipping is available anywhere in the U.S. However, it is not without its challenges. If you're not located near a common shipping route it can take much longer to pick-up your vehicle. It will also be more costly to factor in additional mileage, travel time, and gas. It is reccomended that you drive your car to the nearest city, if possible, for a more successful and timely pick-up.
    Open carriers are the most common and affordable option for vehicle shipping. Multiple vehicles can be transported at once in an open trailer. Closed carriers are reccomended for high-end, luxury, or vintage vehicles. Cars will travel with added protection from weather and other elements. Both carrier options are very safe; and expected to meet rigorous standards of service.
    Up to 100lbs additional weight is allowed as courtesy for no extra cost.
    We transport trucks, SUVs, motorcycles, boats, recreational vehicles, heavy equipment, and containers.
    Yes. Call us today for more information on our expedited shipping services.
    Yes. We offer Military and Student discounts.
    In door-to-door transport we pick-up and deliver at your doorstep. If your location is difficult to access a good drop-off or pick-up point is your nearest largest city. Our experienced team can accomodate your needs no matter your location. Call us today for more information.
    Shipment tracking is available on our website. Visit coastalautoshipping.com for more information.